LIBRARY

cover_04_01_2019

The Collaboration Blind Spot

A few years ago, the leaders of a multibillion-dollar energy systems company, which I’ll call EnerPac, decided to offer an after-sales service plan for one of its products.

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cover_04_02_2019

The Feedback Fallacy

The debate about feedback at work isn’t new. Since at least the middle of the last century, the question of how to get employees to improve has generated a good deal of opinion and research. 

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cover_2019_01_17

Rethinking Efficiency

In his landmark 1776 work The Wealth of Nations, Adam Smith showed that a clever division of labor could make a commercial enterprise 

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cover_2018_11_16

Unite Your Senior Team

In 2016, Bern-based Swisscom seemed trapped in a mature industry. The global telecom sector was flatlining,

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cover2018_09_13

Why Curiosity Matters

New research shows that curiosity is vital to an organization’s performance—as are the particular ways in which people are curious

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cover2018_09_14

Navigating Talent Hot Spots

In 2016, General Electric announced that it was moving its longtime corporate headquarters from suburban Fairfield, Connecticut, to downtown Boston.

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